Clinics are available by appointment only.
The South Norwood Medical Practice provides the following services:
- General Medical Services
- General Nursing and Health Education Facilities
- Ante-Natal and Post-Natal care
- Full range of Family Planning Services
- Cervical Smear and Recall Programme
- Child Health Clinics with Child Development Assessment
- Child and Young People’s Immunisations
- Foreign Travel Immunisation
- Well Person Clinic
- Asthma Clinic, Diabetic Clinic, Hypertension and Heart Disease prevention Clinic
- General Medical Examinations for Insurance, Driving, HGV, PSV and Sports purposes
- Services of our attached District Nurse, Health Visitor and Community Midwife
- Private consultations for patients not on Dr Srivastava’s NHS list
Routine Booked Clinic
Appointments can be booked to deal with ongoing problems or problems that are not urgent, up to 4
weeks in advance.
When should I book a routine clinic?
- AN ONGOING MEDICAL PROBLEM
- A NEW MEDICAL PROBLEM, NOT URGENT
- A PRESCRIPTION AND MEDICATION REVIEW
- A ROUTINE TEST RESULTS
- A ROUTINE ENQUIRES
- A MEDICAL CERTIFICATES
Not in the case of an URGENT MEDICAL PROBLEM.
Urgent Care Clinic
Urgent care clinics are for new urgent medical problems or conditions that have only been present for a short time (no more than a few days) and need prompt treatment.
If your medical condition is genuinely urgent, you will be helped as quickly as possible either by advice over the telephone or given an urgent appointment at the Surgery on the day that you call. We will arrange for urgent cases to be seen on the same day by a Doctor or a trained Practice Nurse, but it will not always be possible to see the doctor or nurse of your choice.
Please remember one appointment is for one person only and the Doctor will only be able to deal with one matter at this appointment. If you are unable to keep an appointment please inform the receptionist.
Using the urgent care clinic for matters that are not urgent, means that other people have to wait longer to be seen.
When should I use the urgent care clinic?
- NEW URGENT MEDICAL PROBLEM
- PROBLEM ONLY FOR FEW DAYS
- URGENT TEST RESULTS (AS REQUESTED BY THE GP)
Not in the case of an:
- ONGOING MEDICAL PROBLEM
- ROUTINE TEST RESULTS
- ROUTINE ENQUIRIES
- ROUTINE REFERRALS
Please use the Urgent Care Clinic instead of going to A&E.
999 Accident and Emergency(A&E) departments should only be used in a critical or life threatening situation. A&E departments provide immediate emergency care for people who show the symptoms of serious illness or are badly injured for example: chest pain, loss of consciousness, breathing difficulties or severe loss of blood.
IF YOU ARE NOT SURE IF YOUR PROBLEM IS URGENT, PLEASE TELEPHONE THE SURGERY. OUR RECEPTION TEAM IS TRAINED TO PRIORITISE ON WHEN TO SEEN AN OPINION OF A DOCTOR.